Outlook is crashing when the track email button is clicked OR Outlook debug logs show error "object ... If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that repair Outlook data file it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. For additional support, see How to get support for Outlook.com.

We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from repair Outlook data file Favorites. This issue has been fixed for Outlook.com country domains.

Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.

Use the classic Outlook authentication check troubleshooter to resolve classic Outlook password authentication issues. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. The error I'm encountering is after I've successfully installed plugins and log in to Microsoft account.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

It's incredibly common to have Outlook crash because of a corrupted PST file. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. Sometimes, it may be your Outlook app itself that is damaged.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

There are three steps you can take to try to get Outlook working again. When you are unable to log into the add-in, or the add-in does not load correctly, uninstall then reinstall the add-in. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.