Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network. But it’s typically out of budget for small and rural communities. When something breaks, these jurisdictions may find themselves waiting on hold to get support, and when they finally do get it, it won’t be at the personalized level they require.
Technology Solutions That Drive Business

I cannot overstate how much Troubleshooting Outlook sync problems of a value-add Inscape is for smaller organizations. It certainly offers flexibility and can lower costs in the long run, but that doesn’t happen by default. It requires cost management and thoughtful cloud optimization.


A Free, Comprehensive Cloud Dashboard To Help Manage Costs

You need your technology to run properly, but a Microsoft Premier Support contract can be cost-prohibitive. The new Unified Support enterprise agreement is proving to be even more expensive. You want to move away from Microsoft Unified Support and its escalating prices. But you want to keep a high level of responsive, attentive, and expert-level support. We appreciate your interest, but our solution is currently designed for larger enterprise organizations.


Third-Party Software Support Defined

For example, US Cloud is laser-focused on the entire Microsoft stack, delivering enterprise-grade support across Azure, M365, and Dynamics. Our financially backed SLAs rival Microsoft’s, and our fixed-fee model offers the transparency and reliability that Unified Support lacks. Our Premier Support includes service delivery from a Designated Support Engineers (DSE) and Technical Account Managers (TAM).
Save Up To 50% Without a Reduction In Service

Microsoft and even some partners can use SLAs to offer fantastic response times, either with auto-responders or with basic support.In other words, communicating with your engineer team and collaborating with them should not add a layer of work to your Microsoft issue resolution.Our meticulous onboarding process minimizes disruption and reduces the risk of loss as you transition away from publisher-provided support.Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company.Don’t wait to get faster, more efficient, and more capable.When you work with IncWorx, you get senior-level experts as your consultant, every time.Enterprise-grade alternatives like US Cloud deliver equal or better SLAs, deeper service transparency, and faster resolution times.

Many enterprises are still running and using older Microsoft systems, and continue to get value from them. For example SQL Server 2008, Windows Server 2012 are still in service in many environments. Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your applications. Applies to standard code, custom code, and interoperability.